Shipping Policy

At Spriggs Digital Store (https://spriggsdigital.store/), we are committed to delivering high-quality home décor products efficiently and securely. This Shipping Policy outlines the terms and conditions related to the shipment of your orders.

For any shipping-related inquiries, please contact us at support@spriggsdigital.store.

1. Processing Time

• Orders are processed within [Insert Timeframe, e.g., 1-3 business days] after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.
• Processing times may be extended during peak seasons or due to unforeseen circumstances.

2. Shipping Rates & Delivery Estimates

We offer standard and expedited shipping options. Shipping costs are calculated at checkout based on:

• Destination
• Shipping method
• Package weight and dimensions

Estimated delivery timeframes:

Please note: Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors beyond our control.

3. Shipping Destinations

• We currently ship domestically and internationally.
• Some regions may have limited shipping options or restrictions.
• Customers are responsible for ensuring their shipping address is correct. We are not liable for lost packages due to incorrect addresses.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.
• You can track your package using the link provided in your shipping confirmation email.
• If your tracking information is not updated within [Insert Timeframe, e.g., 48 hours], please contact us at support@spriggsdigital.store.

5. Delayed or Lost Shipments

While we strive for timely deliveries, delays may occur due to:

• High shipping volumes during holidays or peak seasons
• Severe weather conditions
• Customs clearance delays for international orders
• Unforeseen carrier issues

If your order is significantly delayed or lost, please contact us, and we will work with the carrier to resolve the issue.

6. Damaged or Missing Items

If your order arrives damaged or with missing items:

1. Take clear photos of the package and product.
2. Contact support@spriggsdigital.store within [Insert Timeframe, e.g., 48 hours] of delivery.
3. We will review your claim and arrange for a replacement or refund, as appropriate.

7. Customs, Duties & Taxes (For International Orders)

• International orders may be subject to customs fees, import duties, or taxes.
• Customers are responsible for covering these additional charges.
• Spriggs Digital Store is not liable for delays due to customs processing.

8. Address Changes & Order Modifications

• If you need to update your shipping address, contact us within 24 hours of placing your order.
• Once an order has been shipped, modifications cannot be made.

9. Returns & Refunds

For information on returning a shipped item, please refer to our Refund & Return Policy [Insert Link].

10. Contact Us

For any shipping-related inquiries, feel free to contact us:

📧 Email: support@spriggsdigital.store
🌍 Website: https://spriggsdigital.store/